We provide free shipping within Hong Kong.
We process orders on working days between Mondays and Fridays. Generally, we hand over orders to Express Service on the same or the next working day. Once your package is on its way, you will receive an email, which includes a tracking code.
We use the latest technology and industry standard security solutions. Customer data is transmitted only using high-security SSL encryption.
We never read nor save customer payment information such as credit card or account details. The data is held by your payment provider using their top security systems.
Dispatch takes place using neutral packaging. No matter who will take delivery for the package for you, its nature will remain obscure.
The large majority of customers are very happy with our products. In case a product does not satisfy your expectations you have the right to return it to us. The good must must, however, be in the same condition as when they were delivered. (For more details click here.)
You can submit your order at our online shop at any time.
Your purchase from us is 100% secure.
You are able to track the status of your delivery by logging into the online shop at any time. We are in the process of logging information about payments and invoices in this area too. You can also track the physical progress of your order by inserting the tracking code you have received by into Express Service website.
If you have questions about the nature of our products please get in touch with us via our Contact Us page.
Please note: We are not authorised to give you individual advice or recommendations on your health. Please consult your doctor or pharmacist.