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Return Policy

REFUND AND RETURNS POLICY

 

The following policy applies only to allproducts purchased from amitamin.asia: 

If we have made an error with your order, or youhave received your products in a damaged or faulty condition, you have theright to return them to us within 7days from the date you received the item. Wewill issue a full refund for the price you paid for the item if the order isunopened with seals intact.

The refundable amount will include deductionsfor discounts you received on your original order in proportion to the normalvalue of the returned item or items. Please note that we can accept the returnof opened products only if they are faulty.

Returning items to us under our standard policy is simple. Carefully follow theinstructions outlined in the section “HOW TO RETURN YOUR ITEM(S)” below.

Specific rules, which apply to refunds of delivery charges are outlined in thebelow section on DELIVERY CHARGE below. 

If the contents of your amitamin packagehave been damaged in transit, you can return the products to us for exchangewithin 7 days of the day you took receipt of your order.

HOWTO RETURN YOUR ITEM(S) 

You can return your order to us within 7 days ofthe date you took receipt of your order unopened with seals intact, if we havemade an error with your order, or you have received your order in a damaged orfaulty condition. We will then issue a full refund for the price you paid forthe item. Please note that we can accept the return of opened products only ifthey are faulty.

Please follow the following steps to enable us to process your refund asufficiently as possible: 

1. Wrap the item securely in its originalpackaging with all accompanying documentation, including the original orderdispatch note.

2. Send the package to the address below: 

Amitamin Hong Kong Limited - 22/F, 3 Lockhart Road, Wanchai, Hong Kong.

You will be notified via e-mail once we haveprocessed your refund.


1. Web Site Information

a) Wehave tried to ensure that information provided in the website accurate. However,we make no representation and give no warranty of any kind in respect of theinformation. None of the information on our website is intended to give medicaladvice. If you have medical question, please contact your doctor or authorizedtherapist.